Creating a journal entry while the "create bank adjustment box" is unchecked

Linda Turner
Linda Turner
Fifth Anniversary Name Dropper Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

Is anyone having issues creating a journal entry while the “create bank adjustment box” is unchecked? I am reconciling in FE and attempting to create a journal entry. The box is unchecked during the journal entry creation but when I hit the save and close button, the check automatically rechecks itself. I then hit the edit button to allow me to uncheck the box again but when i hit the save and close button it rechecks itself again. Is there another way to process a journal to clear my outstanding GL balance at the end of each month without having to utilize this button? Thanks for any suggestions and help.

Comments

  • Nikki Baldwin
    Nikki Baldwin Blackbaud Employee
    Tenth Anniversary Kudos 4 Name Dropper Participant

    @Linda Turner, you'll want to make sure that the business rule allows you to create the JE without making those adjusting entries. You'll navigate to General Ledger > Settings > Business Rules > Journal Entry and ensure the box is marked for “Allow journal entries to cash accounts without adjusting the bank register”. Hope this helps!

  • Linda Turner
    Linda Turner
    Fifth Anniversary Name Dropper Facilitator 1

    @Nikki Baldwin
    Thanks Nikki,

    The box is marked but when I hit the save or edit option the check mark disappears even though the box is marked “Allow journal entries to cash accounts without adjusting the bank register”

  • Nikki Baldwin
    Nikki Baldwin Blackbaud Employee
    Tenth Anniversary Kudos 4 Name Dropper Participant

    @Linda Turner thanks for checking on that business rule, Linda. The behavior you're seeing, where it continues to change from what you've selected is not expected. I would recommend getting in touch with Support directly so we can get this addressed.

  • Carolyn Maybruck
    Carolyn Maybruck
    Seventh Anniversary Kudos 1 Name Dropper Facilitator 1

    @Linda Turner This was happening to me as well

Categories