Changing Direct Debit Transmission File from EFT Module

Julie VanErsvelde
Julie VanErsvelde
Tenth Anniversary Kudos 1 Name Dropper Participant
in Blackbaud Raiser's Edge NXT®: General Discussions

I have gotten notice that something needs to be changed within the Direct Debit Transmission File. When I process this now, there is a number that is a 1 with then our tax ID number following it. Our controller is saying the bank told him that it needs to be a 2 followed by our tax ID number and I am striking out finding where this may live in RE. I found where it is listed as the sponsoring bank and the account number but can't seem to locate where the 1 or the 2 would be designated.

Here is a snip of the report. Where it is showing 1420680387 we are trying to change to 2420680387.

a84e3c0d6ab0f268d60afce23ee057db-huge-im

Comments

  • Julie VanErsvelde
    Julie VanErsvelde
    Tenth Anniversary Kudos 1 Name Dropper Participant

    UPDATE - It is our bank that made changes and were trying to make things better but didn't. So what I found out was when you use your Tax ID in configuration - there is a 1 added to the beginning of the number and if you use a Custom ID in configuration - there will be a 9 added to the beginning. Hard coded in RE. So now they are going to work with the bank or we will have to edit the file each time we upload to the bank.

    Found this information in our EFT Module documentation from 2009!! This is why I don't throw away User Guides!!! ?

Categories