Query Assistance - Last Instalment/Payment Due Date

Tasha Mikoz
Tasha Mikoz
Kudos 1 Name Dropper First Anniversary Facilitator 1
in Blackbaud Raiser's Edge NXT®: General Discussions

Hi,

I'm new and just trying to work my way around the query database.

I have a few questions but will start with the first one. The field below has been located and selected on a query, yet I can't find this one on the outputs field where I intend to export the report. Is it normal for a field to be selected and popultaed once run but not avaliable on the output for exporting. Any ideas?

Thanks :)

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Comments

  • Alex Wong
    Alex Wong Community All-Star
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    @Tasha Mikoz
    don't quite understand what you mean by “yet I can't find this one on the outputs field".

    what type of query are you running (constituent, gift?)

    what is your filter?

    You selected some output that is specific to certain type of gift (installment is for pledge, maybe recurring gift too, but not sure), so if the gift is not pledge, that field will be empty/blank. a little more screenshot of the problem you experience will help answer your question

  • Dariel Dixon
    Dariel Dixon Community All-Star
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    @Alex Wong What @Tasha Mikoz is saying is that this field isn't available in the export module, which it is not. This is not unusual, but you may need to look into another similar field that will do what you're looking for. Export has some added functionality in it's filtering, so there will be another field that should give you the information you're looking for.

    Tasha, in times like these you might be well served to just export directly from query. If you need more information out of the export, you can append the last payment date if you have the GiftID fields in both reports.

  • Alex Wong
    Alex Wong Community All-Star
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    @Dariel Dixon
    Ok, if that's the case, just export from Query.

    @Tasha Mikoz exporting directly from Query is scarier and a taboo to some. However, if you master the art of exporting from Query, you will become the next level CRM manager/admin. The most important issue of exporting from Query is understand ONE-to-MANY relationship of different field/property used in the query (filter, output or sort), and when not done properly will provide you with “duplicate” result row. It is this understanding and knowing when to dedup in excel on what column of data that will make you better at this.

  • Dariel Dixon
    Dariel Dixon Community All-Star
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    @Alex Wong: However, if you master the art of exporting from Query, you will become the next level CRM manager/admin. The most important issue of exporting from Query is understand ONE-to-MANY relationship of different field/property used in the query (filter, output or sort), and when not done properly will provide you with “duplicate” result row. It is this understanding and knowing when to dedup in excel on what column of data that will make you better at this.

    Man, look…

    THIS!!! I cannot emphasize enough the gem that @Alex Wong just laid down. Once you understand how having an understanding of One-to-Many relationships and how to write queries using those fields effectively is so important. And Suppressing Duplicate Rows won't help you.

  • Tasha Mikoz
    Tasha Mikoz
    Kudos 1 Name Dropper First Anniversary Facilitator 1

    @Alex Wong

    @Dariel Dixon

    Thank you both for the information, this is very helpful and explains more than I've been advised to date.

    Are there any web pages/info sites you could reccomend reading up on the understanding of ONE-to-MANY relationship of different field/property used in the query? I assume this is specific to BB database?

    Again, the query writing is relatively new to me in this job but am looking forward to being an expert!

    Thanks :)

  • Miki Martin
    Miki Martin Community All-Star
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    @Tasha Mikoz welcome to Community! If your organization has the Learn More package for BlackbaudU I would HIGHLY recommend using that as much as possible. They have classes out there for every aspect of NXT (as well as their other products). When I first started four years ago this was a huge help to getting me up to speed on all the specifics of NXT. Another great resource I used was Bill Connors' book, Fundraising with The Raiser's Edge: A Non-Technical Guide. I was completely new to the world of fundraising when I started my last job four years ago and this helped me understand many aspects of it, not just using NXT.

  • Dariel Dixon
    Dariel Dixon Community All-Star
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    @Tasha Mikoz I don't know if there is a list of what fields can be many, but I think the concept is more important to understand. One-to-many basically means that there are fields that can have multiple entries. For instance, constituent records can have multiple addresses, but will only have one constituent ID. One-to-many fields will vary depending on the types of query used. I think it's going to be a bit of trial and error to figure it out at first,

  • Alex Wong
    Alex Wong Community All-Star
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    @Tasha Mikoz
    The absolute way to know all ONE-to-MANY relationship is reviewing the RE Database Schema file. however, that is a bit too much for a beginner.

    You will want to start out using observation. You can look at a gift record, and if you “can” have multiple of something, then it is a ONE-to-MANY relationship: for example, on a single gift record, the soft credit tab, you can enter more than one constituent as soft credit; a constituent can have multiple phone number; a pledge can have multiple installment; an installment can have multiple payment; etc

    good luck, it's more about experience and doing some data mining on your own database to start to realize.

  • Stephanie Crawley
    Stephanie Crawley
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    @Tasha Mikoz My recollection is the way to get the data for pledge balance, due date and installments is to run the Reminders in Mail module and export the fields from there. You can then append those fields onto another export output using vlookup function in Excel. You can run Reminders and opt to not mark them as Reminded so you can run it just to get data even if it's not time to run Reminders for real.

    It takes a bit of patience to find the exact answers, but Blackbaud Knowledgebase does provide solutions for more complicated or seemingly hidden tasks you end up needing as a database admin. Blackbaud University is great to start learning when you're a beginner or intermediate but can't get into the nitty gritty needed once you're more advanced in your skills. But you've already found the best resource - Blackbaud Community. I can also recommend the Raiser's Edge User group on Facebook.

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