error posting payment

Gina Logan
Gina Logan
First Anniversary
in Blackbaud Financial Edge NXT® General Discussions

Anyone else having trouble posting the payment entry to the GL? Our expense/AP entry is posting, but we get a “time out” error for our AP/Cash entry and it will not post. They haven't for a month. I have created a case but want to make sure I'm not missing something obvious. Thanks

Comments

  • Angela Presley
    Angela Presley
    Ninth Anniversary Name Dropper Participant Facilitator 1

    @Gina Logan

    We are having a similar issue. I voided several checks in the system - I did not receive an error when the checks were voided. They did not post to GL and now I have an issue getting my bank reconciliation completed. I created a case as well, but they keep telling me to post the cash transactions. I have run the post function for the dates affected, but there are no transactions to post. I'd love to hear any other ideas. Thanks for any help!

Categories