Multiple EFT payment transactions are combined into one sum at bank

Christy Corum
Christy Corum
Name Dropper Participant First Anniversary Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

I have used FE NXT for about 3 years and have started a new position at a different company who also uses FE NXT but I believe it must have been configured differently. When my AP assistant pays multiple vendors on the same date via EFT it appears as one lump sum on the bank statement. I'm not sure what step we are missing so that each transaction shows up on bank statement to be reconciled. I would appreciate any guidance!

Comments

  • Sarah Curry
    Sarah Curry Blackbaud Employee
    Seventh Anniversary Kudos 1 Name Dropper Participant

    @Christy Corum I'm going to send you a few knowledgebase articles that may help as you work through the steps to see how it was set up. If anyone else has experience with this exact issue, that would be helpful as well!

    • General Guidelines for Setting Up:
    • Making sure vendors are set up correctly:
    • Checking the fields in the EFT/ACH file that is sent to the bank:


  • Christy Corum
    Christy Corum
    Name Dropper Participant First Anniversary Facilitator 1

    @Sarah Curry
    Thank you SO VERY MUCH for the assist, Sarah!

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