Donor-Advised Funds: Best Practices for donor entry

Hello.

When we receive contributions from donor-advised funds, we have typically listed the DAF as the donor and soft-credited the individual. This is problematic for a number of reasons, but I've been doing it this way because I'm under the impression that it's best practice. But now that so many people are using DAFs like a personal donation, perhaps it's not.

I would appreciate hearing from others how they manage these donations.

Thanks,

Jane

Comments

  • Joe Moretti
    Joe Moretti Community All-Star
    Kudos 5 Third Anniversary Raiser's Edge NXT Fall 2025 Product Update Briefing Badge First Reply

    @Jane Van Ingen We do the same here because accounting wants the name on the check as the hard credit. We do code all records that are Donor Advised Funds in attributes, so as to not pull these for mailing lists, but instead pull the soft credit of the gifts.

  • @Jane Van Ingen At a previous position, I switched to hard crediting donor, soft crediting DAF, and I used a gift attribute called “Name on Check” - in the description field I entered the DAF name. Worked great and Finance was fine with this since the DAF/check name was still attached to the gift record.

  • @Terri Nackid Thanks for your feedback! I like the gift attribute idea.

    Jane

  • @Dariel Dixon Thanks for your feedback! I agree about consistency.

    Jane

  • @Carrie Aranda Thanks for your feedback!

    Jane

  • @Joe Moretti Thanks for the feedback!

    Jane

  • @Jane Van Ingen We hard credit whoever's name is on the check. Soft credit the constituent. We created a new payment subtype on the gift called 3rd Party.

  • @Sherry Aldrich Thanks for the feedback.

  • @Jane Van Ingen
    I was reviewing your DAF Best Practice comment and have a a follow-up question for you.

    We process DAFs the same as your organization, hard credit organization that gave and soft credit the individual donor (if we can). However, how do you handle the constituency piece? These are truly individual gifts. I need to see the money show up in individual giving (for budgeting purposes) but not sure how to handle if applying to corporate record. If I were to run a constituency report based off entry mention above, the donation would show in the corporate budgeted line. Any insight you can give would be most helpful. Thanks

  • @Tami Messenger Go into Query>Tools>Query Options>Gift Processing>Recipients>Full amount to all.

    That's how I managed to export data for my acknowledgment letters and acknowledge Joe Schmoe, not his donor advised fund at Fidelity. =)

    Good luck, and feel free to email me directly next week if you still need help.

    Jane

  • @Terri Nackid
    I have a follow up question on this - if you hard coded the Donor for the gift then how did you exclude the records when you went to process your tax letters? Thanks for the insight. We are trying to figure out the best way to do this moving forward.

  • JoAnn Strommen
    JoAnn Strommen Community All-Star
    Tenth Anniversary Kudos 5 Commented in Discussion March 2026 Challenge: Answered Questions

    @Kerry Kelleher We use a specific letter type for gifts from charitable orgs/DAFs. It

    • acknowledges their gift,
    • does not include a statement about deductibility,
    • does have statement that we understand they have already received receipt for their gift.
  • @Tami Messenger
    This is the issue I am having right now. I don't necessarily need to report on the Individual's name (Soft Credited), but I need to be able to pull his/her constituency code (ie. report on total giving of a particular constituency). If the gift is Hard Credited to the Organization, the Gift Constituency Code will pull that Organization's primary code (ie. DAF) and not the Soft Credited individual's primary code (ie. Current Parent). There's always a work around to this especially when you're working through the Database View. But the problem is, what if we want to show the total giving of a particular constituency code in NXT's DASHBOARD? I created an attribute to manually enter the Soft Credited individual's primary code in the gift to make it easier to report via Database/Excel. But unfortunately, Attributes (or Custom Fields) are not available as Insights.

    So my question are (disclaimer: we are still contemplating of getting Insight Designer)…
    1. Does anyone have a work around to this (DASHBOARD is the end goal)?
    2. Can we create an Insight (through Insight Designer) of the created gift attribute so it can be accessible to the DASHBOARD?
    3. If only Gift Code (from Database View > GiftsTab > Misc. Tab) was available in NXT (could we use this to create an Insight)?

  • Alex Wong
    Alex Wong Community All-Star
    Tenth Anniversary Kudos 5 Facilitator 4 bbcon 2025 Attendee Badge

    @Bernard Nemis
    Since you created a new topic for this post of yours, I'm going to bring others who may have looked at your post and having same question to your new topic and its replies.

    https://community.blackbaud.com/forums/viewtopic/143/69628

  • @Jane Van Ingen We hard credit the individual donor, add a gift attribute called “DAF Source” and enter the DAF source there, and we have letters for DAF that say the donation was via a donor advised fund, and we remove the tax wording.

  • @Kerry Kelleher We have 40 letter templates, and we choose a letter code of either General DAF, Leadership DAF, Event DAF, Holiday match DAF.

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