Address Updates
I am trying to figure out a seamless way to reach out to or constituents whose records are marked as return mail and get updated addresses. I want the updated address to come right to NXT like when donors make gifts or when the register for events and are flagged as possible duplicates.
Comments
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@Gregory Christopher Hi! Discussion moved to the Blackbaud Raiser's Edge NXT® community. Thanks!
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@Gregory Christopher Welcome to the BB communty forums.
To have them come in as you described like an event reg, have you considered creating an event like “Updating My Info”? Your link could take them right to your page.
Just a thought.
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@JoAnn Strommen that was my first thought but since it is an event, they have to mark they are attending. Which wouldn't be worst thing. I'm just concerned it can be confusing.
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@Crystal Bruce thank you.
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@Gregory Christopher You could make you event description fun “No travel, minimal time commitment, no expense required…just mark that you're ”attending" this online update and provide your current contact info…
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@JoAnn Strommen I like that. Having trouble getting my team on board with using the event module.
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@Gregory Christopher are you a Microsoft shop? If so, have you considered a Microsoft form and power automate?
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