Expense Management

Molly Maher
Molly Maher
Fourth Anniversary Name Dropper Participant Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

Has anyone else noticed a change on the approvals screen in Expense management? Starting this morning I have to scroll down past all the activity history of an invoice to approve. It's really annoying, scroll, approve, then you have to scroll back up on the next invoice that needs approving, and scroll back down. Very inefficient!

Comments

  • Geoffrey Goodfellow
    Geoffrey Goodfellow
    Tenth Anniversary Kudos 5 Name Dropper Participant

    @Molly Maher, I also received a complaint this week from my CFO that when approving invoices, she can no longer single-click the back arrow in the browser to go back to the pending list of invoices. It now requires three clicks of that back arrow to be brought back to the initial list. She emailed again this morning complaining. I'm not sure if this a bug or something by design. I haven't opened a support case about it because my experience has been that customer support is often confused by such cases involving the questioning of whether something change don purpose or by accident. Because nothing is “broken” and the ability to approve invoices still works, they often don't see the issue as a problem.

  • Wanda Irwin
    Wanda Irwin
    Second Anniversary Kudos 1 Name Dropper Facilitator 1

    @Molly Maher
    I'm experiencing the same thing. It seemed to happen when they added the “load more” button at the bottom of the approval list. It's very anoying and takes more time to review everything.

  • Terri Milburn
    Terri Milburn
    Third Anniversary Kudos 1 Name Dropper Facilitator 1

    @Molly Maher
    I have the same issue. Very annoying.

  • Terri Milburn
    Terri Milburn
    Third Anniversary Kudos 1 Name Dropper Facilitator 1

    @Geoffrey Goodfellow
    I have noticed this as well.

  • Hallie Hurwitz
    Hallie Hurwitz Blackbaud Employee
    Sixth Anniversary Kudos 2 Name Dropper Participant

    Hi all - Thanks for reporting this. We've got a defect filed and will get a fix out for this shortly!

  • Geoffrey Goodfellow
    Geoffrey Goodfellow
    Tenth Anniversary Kudos 5 Name Dropper Participant

    @Hallie Hurwitz Thank you for monitoring the Community and picking up on these little UI fixes. Sometimes support has trouble identifying these as problems. :)

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