Optimized Donation Forms - can donor enter another amount

Joanne Felci
Joanne Felci
Tenth Anniversary Kudos 5 Name Dropper Participant
in Blackbaud Raiser's Edge NXT®: General Discussions

is there a way to allow a donor to enter their own donation amount or can you only have the pre selected amounts?

Comments

  • Lacey Kruger
    Lacey Kruger Blackbaud Employee
    Tenth Anniversary Kudos 2 Name Dropper Participant

    @Joanne Felci yes, donors can enter their own amount on Optimized Form. They have to click into the pre-filled amount field and enter there.

    a49c6141a1fbb56cf48e92f58d2e5e89-huge-im


  • Joanne Felci
    Joanne Felci
    Tenth Anniversary Kudos 5 Name Dropper Participant

    @Lacey Kruger - thank you! That is good to know but not intuitive

    Another question - I was watching a BBCON on demand presentation and they mentioned making sure you turned on the mobile enabled feature in the optimized donation forms but I cannot find where that is/how to do that.

  • Lacey Kruger
    Lacey Kruger Blackbaud Employee
    Tenth Anniversary Kudos 2 Name Dropper Participant

    @Joanne Felci This is not ringing a bell. Optimized Forms are mobile-enabled by design - nothing to turn on to enable this. I'd definitely suggest testing the form on your phone to make sure the image renders nicely but it should just work naturally. Please reach out if you find out more detail around this one. thanks for the questions and feedback - we will consider!

  • Joanne Felci
    Joanne Felci
    Tenth Anniversary Kudos 5 Name Dropper Participant

    @Lacey Kruger - thanks…I will let you know if I have any issues…I'm still in test mode

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