Aatrix asking for state tax information

Michelle Nielsen · December 2024

hello, is anyone else receiving this error message when running the Aatrix system?

“ Payee must have state wages/withholdings corresponding to their destination state. Confirm that the payee's destination state is set properly and that a matching state tax item is linked to the payee in question. If no wages/withholdings are to reported for the state in question, manually entering $0.00 for either the wages or withholding may be necessary to properly associate a payee with a given state.”

Active Errors (click to expand):

1-2-25 UPDATE- just tried running the test again on both 1099 NEC and 1099MISC. received the same error - called AATRIX help line and was told that they are not assisting with this error, until we are ready for LIVE submission. also told me that a fix is coming, but cannot give a date on it.

1/15/25 update, we were able to bypass the error, since it was no longer a “RED” error, but had turned “YELLOW”. called support and they explained that it is being worked on to totally clear it.

Ann Forman · January 7

@Michelle Nielsenthis system is terrible. Very stressful.

Tamara Hall · January 9

@Michelle Nielsen have you tried since the update 1/6/25? I am trying to just find the login for Aatrix.

Michelle Nielsen · January 9

@Tamara Hall no, was waiting until tomorrow (friday). thanks for the heads up on the update, much appreciated.

Monique Giroux · January 24

@Michelle Nielsen We are having the same issue, has this been fixed?

Mohit Kumar · January 27

hi everyone - Aatrix is actively working to remove this warning message. Meanwhile, you can continue processing without interruption. Apologies for any inconvenience this may have caused you all.

Aatrix asking for state tax information

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