Getting 403: when calling https://api.sky.blackbaud.com:443/constituent/v1/emailaddresses

Prakash Adiver
Prakash Adiver
in Blackbaud Altru® APIs

I am getting below Error when I calling the URL - https://api.sky.blackbaud.com:443/constituent/v1/emailaddresses

I am passing the token got from https://oauth2.sky.blackbaud.com/token call and also passing the subscription key


[
{
"message": "The user does not have permission to perform this operation",
"error_name": "RequestNotFulfilled",
"error_code": 403,
"raw_message": "The user does not have permission to perform this operation",
"error_args": []
}
]

I have see some solutions to provide permission to the security group but I am not able to navigate to any of the suggested solutions

Let me know if you need any further info.

Comments

  • Crystal Bruce
    Crystal Bruce admin
    Tenth Anniversary Kudos 5 December 2025 Monthly Challenge First Reply

    @Prakash Adiver discussion moved to Altru APIs forums. Thanks!

  • Alex Wong
    Alex Wong Community All-Star
    Ninth Anniversary Kudos 5 Facilitator 3 Raiser's Edge NXT Fall 2025 Product Update Briefing Badge

    @Crystal Bruce
    I think this is a RE API question (given the URL of the API endpoint), so please move to RE API forum.

    @Prakash Adiver are you a staff within the org you are trying to do this in? or are you a contractor from outside the org trying to the the API for the org's data? If you work for the org, are you the environment admin or solution admin?

    Your error suggest the user you used to get auth token to make API calls does not have the permission to make the call.

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