Complex Credit note

Dovid Lando
Dovid Lando
Second Anniversary Kudos 1 Name Dropper Participant
in Blackbaud Financial Edge NXT® General Discussions

We received a credit note from our payroll provider for a correction that we made. It included a large credit to one account, but was balanced by a debit to other accounts, along with service charges and sales tax charges.

How am i to record this credit note in FE, it doesnt allow negative numbers in the credit note.

Comments

  • Jane Garoutte
    Jane Garoutte
    Sixth Anniversary Name Dropper Participant Facilitator 1

    @Dovid Lando
    I would probably enter this as a journal entry. You can attach the document here.

    Good luck

  • Dovid Lando
    Dovid Lando
    Second Anniversary Kudos 1 Name Dropper Participant

    @Jane Garoutte How can you do that and still have it update the AP balance to the vendor?

  • Jane Garoutte
    Jane Garoutte
    Sixth Anniversary Name Dropper Participant Facilitator 1

    @Dovid Lando
    Are you talking about the payroll provider? Are you currently processing each payroll through an AP entry? We did that for awhile but found a MUCH easier and more useful way to process payroll by exporting a journal entry from our payroll provider and importing it into a journal entry through the excel add-in.

  • Dovid Lando
    Dovid Lando
    Second Anniversary Kudos 1 Name Dropper Participant

    @Jane Garoutte I wish our current provider provided that.

    They dont!

    But an interesting idea for sure.

    The only issue is then I need to do it, and not AP.

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