Receivables Refund Checks

Rachel Flavin
Rachel Flavin
Name Dropper First Anniversary Facilitator 1 Blackbaud Certified
in Blackbaud Financial Edge NXT® General Discussions

I have several refund checks that don't post when I post the Receivables subsidiary ledger. Anyone encounter this and a work around?

Comments

  • Kevin Brazell
    Kevin Brazell Blackbaud Employee
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    @Rachel Flavin
    refund checks are technically AP one time checks. Try validating for AP based on the checks post dates.

  • Rachel Flavin
    Rachel Flavin
    Name Dropper First Anniversary Facilitator 1 Blackbaud Certified

    @Kevin Brazell I have also posted the Payables subledger for the same period (our fiscal year start - 2/28/25) for both transaction date and post date. It's still not being picked up.

Categories