Unable to Generate Purchase Orders from Requisition Requests

Heddi Bonham
Heddi Bonham
Name Dropper Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

Good Morning Everyone,

With the removal of PO's from the data base I am unable to generate PO's from requisitions requests in NXT. It goes through the process and then states it is unable to generate line items. I have reported the issue, and nothing has been done. This is detrimental to a purchasing dept, and wondering if this is occurring to anyone else?

Comments

  • Hallie Hurwitz
    Hallie Hurwitz Blackbaud Employee
    Sixth Anniversary Kudos 2 Name Dropper Participant

    @Heddi Bonham Thank you for reporting this issue and sorry for the inconvenience. I've re-enabled POs in the database view for you while we investigate. You may need to sign out and back in to see them. Could you please continue working with Support on the issues you've experienced so we can ensure a resolution for everyone? Thank you!

  • Heddi Bonham
    Heddi Bonham
    Name Dropper Facilitator 1

    @Hallie Hurwitz Thank you so much Hallie. I will continue to work Support. Have a great day!

  • Jessica Stickels
    Jessica Stickels
    Fourth Anniversary Name Dropper Participant Facilitator 1

    @Heddi Bonham We have the same issue. Almost all of our purchase orders are created from requisitions. And right now, all we can do in webview is create from scratch or create bulk purchase orders. Neither of which is helpful.

  • Alejandra Lopez
    Alejandra Lopez
    First Anniversary Facilitator 1

    @Heddi Bonham Are you still having trouble with this issue? Has it been resolved? We are experiencing the same issue on our end as well.

  • Celia Green
    Celia Green
    Fourth Anniversary Kudos 1 Name Dropper Facilitator 1

    @Heddi Bonham we are having the same issue. When our IT folks looked at the settings, they were unable to find anything related to Purchase Orders. It's like the entire module has disappeared from our system. We have several critical PO's that need to be created and sent to vendors. We have reported it but have been told that there is no estimated time to correct the issue.

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