Entering Transactions - Issues
A major issue our entire team is having with the system, is the amount of time it takes to maneuver through the system just to enter a transaction, whether it is on the AR, AP or Journal Entry side. Not only that, the system tends to make a lot of mistakes by picking up the wrong account number or the wrong amount if we are not very very careful when we enter the info and then press the tab button to go to the next field or when we click on the field after entering the info, but then the system picks up something different that is incorrect.
Our team enters a lot of transactions daily, and we work very fast. The database view was very accommodating for this, however, NXT is not. Can this issue be fixed because this is slowing down our work time and causing us to go back into our entries to make corrections, which we are not pleased with. Thanks.
Comments
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@Nyoka KellyCampbell Hi! This was posted in Blackbaud Altru, I've moved it to Blackbaud Raiser's Edge NXT. Thanks!
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@Crystal Bruce Thank you.
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