Online Giving required fields

Paul Stankus
Paul Stankus
First Anniversary Kudos 1 Name Dropper Participant
in Blackbaud Raiser's Edge NXT®: General Discussions

Hi, it doesn't seem like fields like address can be made to be required for Online Giving donation forms. Did I miss something? Phone number and address should be required so we have that info on new donors! ?

Comments

  • Miki Martin
    Miki Martin Community All-Star
    Kudos 5 Fifth Anniversary PowerUp Challenge: Standard Reports+ PowerUp Challenge #3 Gift Management

    @Paul Stankus my org doesn't use NXT donation forms but my understanding is for the Optimized Donation Forms they do not require those fields but ask for them after the donation to streamline the donor's experience. I believe with the Standard Donation Forms you still have that option. It's really a matter of what your organization prefers. I totally understand the frustration with not capturing that data as it definitely can help with lessening duplicates.

  • Austen Brown
    Austen Brown Community All-Star
    Ninth Anniversary Kudos 5 PowerUp Challenge: Product Update Briefing Feedback Task 3 bbcon 2025 Attendee Badge

    @Paul Stankus - I recommend putting a Standard Form as your primary donation form on your website, the one that is listed after a donor clicks on the “donate” button. Optimized forms are best suited for specific instances where you are getting funds from existing donors, and therefore wouldn't necessarily need their address/phone - e.g., think gala donations, the night of the event.

Categories