Batch Validation Report Duplicating invoice payment

Roxanne Chaves
Roxanne Chaves
Name Dropper Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

I am trying to post yesterday's Daily Deposit. For one deposit, The total s/b $54,260.08 which includes a payment for an Invoice that was posted. When I run the validation report, it included the invoice payment twice ($51,955.08) which made the ending debit/credit amount $158,170.24. This has only happened recently with the change over to FE NXT. I have generated a ticket but anyone else coming across this issue?

Comments

  • Ashley Snow
    Ashley Snow
    Second Anniversary Kudos 1 Name Dropper Facilitator 1

    @Roxanne Chaves Does the deposit look like the normal amount, but then doubled when you look at the distribution tab?

  • Roxanne Chaves
    Roxanne Chaves
    Name Dropper Facilitator 1

    @Ashley Snow

    Correct, we have three different payers within this particular deposit.

    1. $2,173.00
    2. $132.00
    3. $51,955.08

    So, our deposit grand total is $54,260.08. But when I run the Deposit validation report, the report is showing Total Regular Transaction as $158,170.24. It is including the $51,955.08 twice more.

    ?


  • Nikki Baldwin
    Nikki Baldwin Blackbaud Employee
    Tenth Anniversary Kudos 4 Name Dropper Participant

    @Roxanne Chaves are the account distributions actually repeated or is it moving the amount from unapplied payments account to the invoice distribution?

  • Roxanne Chaves
    Roxanne Chaves
    Name Dropper Facilitator 1

    @Nikki Baldwin

    I've attach a copy of the Validation rpt.

    Post validation report_Redacted2.pdf

  • Nikki Baldwin
    Nikki Baldwin Blackbaud Employee
    Tenth Anniversary Kudos 4 Name Dropper Participant

    @Roxanne Chaves, thanks for sharing the report! So I'm seeing a credit to your unapplied payments account at the top (line 1) and then it washes with a debit on line 26 to the same unapplied payments account. Then you've got another wash of a debit on line 24 and credit on line 27 to what looks like your default AR account and then you end with one credit posting of the amount to a different AR account (line 25) which I would assume is from the distribution on your AR invoice to which the $51,955 was applied. So to me, this looks like everything is posting correctly. The sum of transactions might look high, but those are all washes with the exception of the remaining credit that you want.

  • Roxanne Chaves
    Roxanne Chaves
    Name Dropper Facilitator 1

    @Nikki Baldwin

    Thank you kindly for the explanation!!


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