Running Statements in FENXT
Is anyone else having the same issue where an item is removed from the database view, but it does not work properly in web view FENXT? I have encountered this issue in two instances. For example, I have to run/print client statements every month and it involved me having to swap out query filters for different reports. This month the statements are no longer in database view. When I was doing it in the web view, I tried to change the query and as I typed it says nothing comes up - as if it doesn't exist. This is not good because if the filter was to ever be deleted, we can't get it back, or if I had to run for a different query, it would not work, and I can't get these statements out to clients. I have been emailing with Blackbaud since last week for a similar issue (I can't change the custom transaction fields when posting subledgers).
I'm not sure of a work around. It's very difficult to have something change and then not work properly because it effects our work. Is it possible to turn statements back on in the database until the web is working properly rather than not have it work for multiple weeks? Screenshot attached for context. The left side shows that the query exists in an already saved report, the right side shows that when you try to create a new report it nothing comes up.

Comments
-
@Ashley Snow
Yes, we have had several issues like this (1) recurring invoices Accounts Payable (2) Receiving Purchase Orders in Web View (3) Generating Purchase Orders in the web. We opened cases and asked for our database view access to be provided until our issues are resolved.0
Categories
- All Categories
- 6 Blackbaud Community Help
- 206 bbcon®
- 1.4K Blackbaud Altru®
- 394 Blackbaud Award Management™ and Blackbaud Stewardship Management™
- 1.1K Blackbaud CRM™ and Blackbaud Internet Solutions™
- 15 donorCentrics®
- 357 Blackbaud eTapestry®
- 2.5K Blackbaud Financial Edge NXT®
- 646 Blackbaud Grantmaking™
- 561 Blackbaud Education Management Solutions for Higher Education
- 3.2K Blackbaud Education Management Solutions for K-12 Schools
- 934 Blackbaud Luminate Online® and Blackbaud TeamRaiser®
- 84 JustGiving® from Blackbaud®
- 6.4K Blackbaud Raiser's Edge NXT®
- 3.6K SKY Developer
- 242 ResearchPoint™
- 117 Blackbaud Tuition Management™
- 165 Organizational Best Practices
- 238 The Tap (Just for Fun)
- 33 Blackbaud Community Challenges
- 28 PowerUp Challenges
- 3 (Open) Raiser's Edge NXT PowerUp Challenge: Product Update Briefing
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Standard Reports+
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Email Marketing
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Gift Management
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Event Management
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Home Page
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Standard Reports
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Query
- 777 Community News
- 2.9K Jobs Board
- 53 Blackbaud SKY® Reporting Announcements
- 47 Blackbaud CRM Higher Ed Product Advisory Group (HE PAG)
- 19 Blackbaud CRM Product Advisory Group (BBCRM PAG)