Over 100 items in Bank Reconciliation

Dovid Lando
Dovid Lando
Second Anniversary Kudos 1 Name Dropper Participant
in Blackbaud Financial Edge NXT® General Discussions

I find that when I have over 100 items outstanding in the bank reconciliation, it does not work properly. I am not able to see all the items, and items show up more than once.

Has anyone dealt with this? Any solutions?

Comments

  • Carolyn Maybruck
    Carolyn Maybruck
    Seventh Anniversary Kudos 1 Name Dropper Facilitator 1

    @Dovid Lando I have been having a similar issue recently. I cannot see any transactions that I have cleared in NXT. If I go over to the Database view I can see them checked off but I cannot see them in NXT.

  • Dovid Lando
    Dovid Lando
    Second Anniversary Kudos 1 Name Dropper Participant

    @Carolyn Maybruck mine are showing up twice, even after i clear them, they show up again.

    I dont think I ever did bank recs on Database view, so I am hesitant to try that.

    Relatively recent implementer here.

  • Dovid Lando
    Dovid Lando
    Second Anniversary Kudos 1 Name Dropper Participant

    @Carolyn Maybruck after a bit of demanding from customer support, and some back end pressure, it looks like my issue has been resolved.

    Hoping yours is as well.

  • Carolyn Maybruck
    Carolyn Maybruck
    Seventh Anniversary Kudos 1 Name Dropper Facilitator 1

    @Dovid Lando Yes! My issue was fixed as well!

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