Fundraising Dashboard (Web View) | Missing Appeal Categories?

Bobby Steurer
Bobby Steurer
Seventh Anniversary Kudos 5 Raiser's Edge NXT Fall 2025 Product Update Briefing Badge Name Dropper
in Blackbaud Raiser's Edge NXT®: General Discussions

I'm trying to work with the Retention and Acquisition reports in Web View's Fundraising Dashboard. However, there's missing table entries in the drop-downs for Fund Category and Appeal Category. I should have an option for ‘Raffle’ there, and it's missing. I've checked my Tables, and it's definitely there and active. Not sure what's up. Any advice?

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For reference, this is what I'm working in.

Comments

  • Jeannie Goings
    Jeannie Goings
    Second Anniversary First Reply Kudos 1 Name Dropper

    @Bobby Steurer are you in the beginning stages of exploring the dashboards? I know when I first played with the appeals, it took some time for (days) the appeal codes to present. Just a thought.

  • Alex Wong
    Alex Wong Community All-Star
    Ninth Anniversary Kudos 5 Facilitator 3 Raiser's Edge NXT Fall 2025 Product Update Briefing Badge

    @Bobby Steurer
    couple of things to check:

    • are you sure Raffle is Appeal Category and/or Fund Category and it is active?
    • are there any actual appeal and fund record that has this category
  • Bobby Steurer
    Bobby Steurer
    Seventh Anniversary Kudos 5 Raiser's Edge NXT Fall 2025 Product Update Briefing Badge Name Dropper

    @Alex Wong @Jeannie Goings Funnily enough, ‘Raffle’ is there today. Possible glitch or something last week? Anyway, thank you both for responding. I'll mark as solved.

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