EFT download file didn't go to download folder - how can I recreate to send to bank?

Kathleen Donahue
Kathleen Donahue
in Blackbaud Financial Edge NXT® General Discussions

Generated EFT file and not in download folder. In FE says vendors paid. Can I recreate the file? Or do I have to void the payments and start over?

Comments

  • Kevin Brazell
    Kevin Brazell Blackbaud Employee
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    @Kathleen Donahue
    unfortunately no. You'll need to void the payments so the invoices can be paid again and do another payment run to try to create the EFT file again.

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