Entering Solicitations Notations - Actions or Appeals Tile?

Cindy Miller
Cindy Miller
Name Dropper Participant First Anniversary Facilitator 1
in Blackbaud Raiser's Edge NXT®: General Discussions

We are preparing to start importing solicitations notations to our constituent records and would like to know if other organizations enter them in the Actions or Appeals tile. Our initial import from our previous database sent them to the Actions tile. But the Appeals tile appears to me to be set up for this type of information. What do you do? Thanks!

Comments

  • JoAnn Strommen
    JoAnn Strommen Community All-Star
    Tenth Anniversary Kudos 5 January 2026 Monthly Challenge 2025 bbcon Attendee Badge

    @Cindy Miller We use Appeals to record specific asks that are made to large groups of constituents: spring mailer, EOY mailer, specific phone appeals, etc.

    We use actions to record more individual interactions - meetings, dinners, calls, emails etc. directly with a constituent. Or even a thank you email/mailing for a gift. Actions are also nice for this as you have more fields/options to record more details.

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