Check File not properly generating
Anyone else having trouble printing checks this morning? The checks populated the register but I never got a notification that they are available to be downloaded so I can print them. Feel like since the latest "improvements" the process is much slower and frequently freezes up.
Comments
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@Heather Craig
I think I am dealing with the problem today. How did you fix?
A - there is a fix to reprint cheques with the same number.
B - We will void and reissue, but that is assuming the reissued cheques will print. If not…Edit:
The steps are void cheques, delete/purge cheques and then regenerate with the original payment number.
How to void and delete payments in Financial Edge NXT
How to change the starting check number when generating payments in Financial Edge NXT0
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