API error No Back office payments

Hello, we purchased lunchtab because it links with BBMS, however, we have an error and I am being told by Lunchtab that he has had this issue before and we need an "SCA exemption request" Can we get that since our parents cannot used their stored cards. Thank you!

Answers

  • Mina Mistry
    Mina Mistry Blackbaud Employee
    Seventh Anniversary Kudos 2 Name Dropper Participant

    Hi Bonnie - we are taking a look and will respond to you directly.

    Thanks

    Mina

  • Mina Mistry
    Mina Mistry Blackbaud Employee
    Seventh Anniversary Kudos 2 Name Dropper Participant

    Hi Bonnie - we have made an update and you should no longer get this error. Please let us know if you have any other questions.

    Thank you.