Patch Address, 500 Internal Server Error, "Please contact Support"

Hello, I'm getting an error when trying to patch an address in Core when using the Patch Address endpoint in the Sky API.

All I'm trying to do is try to change the City to a simple string and it errors out ever time. Do you know if the Patch Address has any required fields not in the documentation?

HTTP/1.1 500 Internal Server Error

cache-control: no-store, must-revalidate, no-cache
content-length: 59
content-type: application/json; charset=utf-8

{
"message": "An exception occured. Please contact Support."
}

Answers

  • Alex Wong
    Alex Wong Community All-Star
    Ninth Anniversary Kudos 5 Facilitator 3 Raiser's Edge NXT Fall 2025 Product Update Briefing Badge

    I don't use EM, but SKY API is mostly same, so maybe I can help.

    How are you making the call to the endpoint? if you can provide the details, maybe I can spot an error somewhere.