Issues embedding Online Giving website components on GoDaddy hosted website

Lawrence Rush
Lawrence Rush
Ninth Anniversary Kudos 1 Name Dropper Participant
in Developer Discussions

Has anyone else encountered errors when trying to embed website components from Online Giving on websites hosted by GoDaddy? We can't get our thermometers to display. We've also encountered issues with being able to embed forms.

Any solutions would be greatly appreciated!

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Answers

  • Alex Wong
    Alex Wong Community All-Star
    Ninth Anniversary Kudos 5 Facilitator 3 Raiser's Edge NXT Fall 2025 Product Update Briefing Badge

    What is the error message or erroanous behavior? How did you embed?

    A little more info/screenshot will help.

    I cannot imagine this is a limitation on GoDaddy hosted site.

  • Lawrence Rush
    Lawrence Rush
    Ninth Anniversary Kudos 1 Name Dropper Participant
    image (4).jpeg

    @Alex Wong, here's a screenshot of the error we've been receiving. We get this regardless if we're trying to embed a form or a website component.

  • Alex Wong
    Alex Wong Community All-Star
    Ninth Anniversary Kudos 5 Facilitator 3 Raiser's Edge NXT Fall 2025 Product Update Briefing Badge

    check browser inspection tool and look for when the page loads the website component and see the error message.

    also, have you try publishing the page with the error and then see if the page load successfully or not? while in the editor (sometime, depends on editor), it may not allow the script to execute.

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