can we change the vendor on a credit card charge?

Michelle Nielsen
Michelle Nielsen
Eighth Anniversary Kudos 2 Name Dropper Participant
in Blackbaud Financial Edge NXT® General Discussions

we have a couple of credit card charges that were posted to the wrong vendor and need to make corrections. even though we can reclass the general ledger, we need to have it in the correct vendor account.

Answers

  • Roberta A. Gilbert
    Roberta A. Gilbert
    Eighth Anniversary Kudos 4 Name Dropper Facilitator 1

    If you're using a bank feed to record your credit card charges in FE NXT, you should be able to "UNrecord" a charge, then record it again, but change the vendor dropdown first, to the one you want, then Record. As I repeat below, I'm not sure if this would work if AP was already posted.

    If you're entering the charges into AP manually, you would have to open the vendor where the charge was entered, delete/void the payment, and also delete the invoice. Then Save, and go to the correct vendor, and re-enter everything from scratch. And if AP - including the invoice and the payment - was already posted, I'm not sure you'd be able to delete the invoice - you might need to enter a credit memo to reverse the expense instead.

    Good luck and let us know how you make out!

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