Issue with Recurring gift date and first recurring payment date

Marlin Integrations
Marlin Integrations
Fourth Anniversary Kudos 1 Name Dropper Facilitator 1
in Blackbaud Raiser's Edge NXT® APIs

Hello,

Can anyone explain why are we getting this error notification that "A recurring gift cannot be added with a Start Date before the Gift Date." if these dates are identical?

Can this be a timezone issue?

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Any advise will be very much appreciated

Cheers

Answers

  • Marlin Integrations
    Marlin Integrations
    Fourth Anniversary Kudos 1 Name Dropper Facilitator 1
    edited December 1

    After further testing we've found out that we were including time (hours, minutes and seconds) in the gift date whereas we included date only for gift scheduled start date e.g.

    Gift Date: 2025-01-12 10:05:01

    Start Date: 2025-01-12

    As a results the start date was converted to 2025-01-12 00:00:00 which is ahead of 2025-01-12 10:05:01.

    I hope this might help someone

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