Can We Add to the Email Tile?

Emmet O'Conlon
Emmet O'Conlon
Eighth Anniversary Kudos 2 Name Dropper Participant
in Blackbaud Raiser's Edge NXT® APIs

I have a fundraiser who wants to add his email newsletters to RE as Actions, but it seems a more appropriate place would be the email tile. I'm also afraid that it would distort reporting for his Actions, as he sends out probably 50 per year.

So are we able to add these to the Email History tile instead, through the API? I know we cannot do so directly in web view, but…

Any insights greatly appreciated. TY!

Best Answer

  • Erik Leaver
    Erik Leaver Blackbaud Employee
    Tenth Anniversary Kudos 5 First Reply Name Dropper
    Answer ✓

    Hi Emmet,

    Only messages sent from RENXT Email and Workflow designer appear under Email history. There isn't an API that you could use to add external messages.

    What tool is your fundraiser using to send out newsletters? You could consider connecting that system to RENXT using the RedArc Marketing Connector or using the native email tool in RENXT so you can better track the fundraiser's newsletters.

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