Outstanding entries posted to the register but not part of bank statement transactions how to clear or adjust?

Hi. It is our first time navigating reconciliations in FENXT. We have outstanding entries posted to the register (mostly JE reversals/corrections as we are new to the system) but these are not part of bank statement transactions. How do we clear or adjust these items?

Answers

  • Hi @Kay Aviso - I am checking with my team on this!

  • Nikki Baldwin
    Nikki Baldwin Blackbaud Employee
    Tenth Anniversary Kudos 4 Name Dropper Participant

    @Kay Aviso not 100% sure the exact situation because there are some details I might be misinterpreting but it sounds like it's the steps in one of these two KB solutions:

    Bank adjustment not created from posted Journal Entry
    How to not create bank adjustments when posting from Journal Entry

    I know you've said they're not on the bank statement, which would make sense when you create a manual adjustment but what I'm unsure of is if when you created manual JE adjustments, as you mention, you didn't need them to show in the register but just needed them to be adjusted in GL (the 2nd KB) OR you did create some JEs that are showing in your GL Cash Account but are not showing in your bank register and that's causing an out of balance (the first KB).

    Either way, feel free to contact support if you need help in identifying which steps to take from the above, but it can be adjusted to wash out entries you don't need in the register without affecting the GL Cash account balance because they shouldn't be there in the first place OR we can make adjustments in GL that won't affect your register. Just depends on the exact transactions and need of where they are showing vs where they shouldn't be.

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