Correcting the date on a voided AR Payment

Michelle Rose
Michelle Rose
Sixth Anniversary Participant Name Dropper Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

An AR payment was for the wrong date, a January payment that was voided for a February date. This is throwing off the a/r reconciliation. Any other time, it would be fine. But we are being audited and need to turn in a balanced January. Would anyone know how this could be corrected? I've searched the support information but cannot find a solution. Thank you

Answers

  • Kevin Brazell
    Kevin Brazell Blackbaud Employee
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    ONce voided, the void date itself can't be undone. If the reversal is posted already, then you're need to do a manual journal entry to move it from February to January.

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