Our Summer Camps that are full are not reporting "Sold Out!"

Al Brown
Al Brown
Ninth Anniversary Participant Loyalty Badge
in Blackbaud Altru® General Discussions

People trying to sign up their kids for Summer Camp hit the Register button and are given the registration form with all it's fields even when the camp session is fully enrolled and should say “Sold Out”. In the Options, Language tab, Event Details, it says “Sold Out” if the session is full.

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Comments

  • Breanne Leach
    Breanne Leach
    Ninth Anniversary Kudos 2 Name Dropper Participant

    @Al Brown Hi Al! We noticed this happened for us last year during the member pre-sale, that during the pre-sale the sold out message wouldn't populate. Are you by chance in a pre-sale period?

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