Blackbaud CRM Help Desk Done Right!
Published
Managing help desk tickets and providing support to your colleagues using Blackbaud CRM is critical for adoption of the solution. We invite you to learn from customers at the upcoming Success Session, CRM Help Desk Done Right, to discuss best practices for running your internal Help Desk, as well as strategy for the long-term support of your Blackbaud CRM investment.
Topics on agenda:
The live interactive webinar will take place Tuesday, April 23 at 2 PM ET. If you're not able to join live, you may still register and we'll send you a link to the recording afterward.
REGISTER HERE
Hope to see you there!
Topics on agenda:
- Structure and staffing of internal Help Desk
- Strategy for triage and responding to Issues
- Training strategy for maintaining an organizational knowledge of Blackbaud CRM
The live interactive webinar will take place Tuesday, April 23 at 2 PM ET. If you're not able to join live, you may still register and we'll send you a link to the recording afterward.
REGISTER HERE
Hope to see you there!
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Blackbaud CRM™ and Blackbaud Internet Solutions™ Blog
04/17/2019 8:41am EDT
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