Understanding And Navigating The Embedded Help Panel 5051

Understanding And Navigating The Embedded Help Panel

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Working with the embedded help panel included in the “ON” Products application makes finding answers to your questions easy if the question is related to the application page where you accessed the help. Outside of providing documentation, the panel help offers a lot more navigational options to help in situations where the user may not be able to find what they need or are unsure of what they're exactly looking for. 

Let's take a look at some of the other features and navigation options the embedded panel help offers:
 
  • Search help: Enter keywords or feature names to search the entire help system. If your search fails to find what you’re looking for, make sure to select No in the Was this helpful? field at the bottom of the page. This feedback allows us to track the keyword used in the search and improve the search functionality.
     
  • Breadcrumbs: These track your route through the help, allowing you to easily return to where you started in the system.
     
  • Open in new window: Opens the help system in a separate browser window, allowing you to move the help off the application page to a more comfortable location – say another monitor – and view in a larger size– say full screen.
     
  • Menu: Opens the help table of contents, allowing you to better browse all the help topics available and find what you need. 
     
  • Related topics: Suggests other help topics you may want to look at to help you build on what you just learned in your existing topic or to help you locate a help topic that may better answer your question.
 
Hopefully this information further improves your experience working with the in-product help system. One thing to keep in mind is that we also maintain a separate standalone browser-based help system. This is a great option if you want to view all available help content outside of the application. In addition, the standalone help includes some additional content like helpful links, access to Blackbaud University and their tutorials, as well as release and hot fix content.
News Blackbaud K-12 Education Solutions™ Blog 10/02/2018 10:00am EDT

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