Blackbaud ID Modernization Changes Coming Soon

As part of our continuous effort to enhance the security and stability of Blackbaud solutions, an upcoming change to Blackbaud ID will benefit your organization and users. These changes will improve the reliability of Blackbaud ID, and offer an easier, more intuitive sign-in experience.

The changes will be visible to some users beginning in late March, and all users should see the improved sign-in page by the end of April.

What will users experience after the changes?

• Email/Password users who sign in with multi-factor authentication (MFA) will be prompted to set up their MFA connection again.

• Users who sign in with Apple or Google will be prompted to reauthorize Blackbaud to access their name and email.

• Email/Password users (i.e. constituents) who are not enforced to use MFA will not need to take action and will see the improved sign-in page.

• Single sign-on users will see the improved sign-in page.

What if my organization uses single sign-on?

• Organizations that use SSO will need their SSO Admin to set up a new connection between May and October 31, 2024. Organizations who do not set up the new connection may experience loss of access to their solutions.

• We will communicate with SSO Admins when they can take this action.    

• After the new connection is established, SSO users will continue to log in as normal.

Learn More

• Visit the Blackbaud ID Migration Page for more details.

• Register for an upcoming webinar (will be recorded for on-demand viewing):

  • Non education products – March 13 at 2 p.m. ET

  • Education products - March 14 at 2 p.m. ET