Question to other Canadian FE/NXT users about PST rebate calculation

Sylvia Cook
Sylvia Cook
Kudos 5 Fifth Anniversary Name Dropper Participant
in Blackbaud Financial Edge NXT® General Discussions
Wondering if other CDN users are experiencing calculation problems with the sales tax rebate calculation in payables. I do have a case open with support on this but thought I'd ask here if others are experiencing this. So far our set up looks correct.  We are new to FE/NXT and it was calculating in months prior, but within the last month it hasn't been.


Here is the problem; the PST rebate calculation piece is not calculating and posting an entry for the rebate. The GST will calculate as expected. Our workflow starts in Web Purchasing with a requisition (product id is flagged as taxable), once approved generate to a PO, received and then put into an invoice. Sometimes the PSB activity is carried through and other times not. Not consistent in anyway. Sometimes it does calculate the PST rebate, and sometimes it does not. There is a lot of extra time now spent on checking calculations and adjusting through misc entries.

Comments

  • Patrick Lunn
    Patrick Lunn
    Sixth Anniversary Kudos 2 Name Dropper Participant
    Following. I manage a Canadian NFP's accounts, and this is kind of a rough one for me too as our expenses originate from several different provinces and the US. If we were more simple and everything only originates out of Ontario, for example, I think I would have a good handle on it, but that is not the case.

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