How to handle Just Giving fees... (reporting, acknowledgments, gift entry)

Erin Sawyer

Hi everyone,

We've come across an obstacle. Currently, we enter Just Giving gifts including the donation boost, so that the total amount donated (paid by the constituent) is reflected on their acknowledgement. However, it makes it a pain for reporting on revenue for the funds. Has anyone else run into this issue? How do you handle it? Do you enter the fee as a separate entry, do you enter them at all, how do you do acknowledgements then?

Any enlightenment would be appreciated. Thanks!

Heather MacKenzie

The donor donates whatever amount they donate to you, and the entire amount is actually revenue to the fund. The fees charged by the processor, JustGiving/Blackbaud, are a cost of doing business. You'd be paying them regardless of what the donors give you.


Say the gift is $50 + $5 for the boost by the donor to cover fees:

Donor gets full credit - $55

Fund Revenue gets full credit - $55

Fees are handled separately as an expense - $5

Carrie Ahlborn

Are you on NXT to have this Just Giving added to their gift?