Thankview and Raiser's Edge integration

Kelly Garwood

We are getting ready to set up the integration between Thankview and RENXT. Is there anyone who has done this and do you have any advice before we set up the integration?

Sharon Macrina Ross

Hi, Kelly. I hope you found some help with this integration. I am looking at ThankView as a possible solution for things like TYs, birthday greetings, donor updates, etc. Since you posted this in May, I assume that you are now using it. How do you like it and how did the integration go? Thx, Sharon

Julie Sampson

Hi Sharon, @Sharon Macrina Ross

Did Kelly get back to you, or have you started using the integration yet?

Cheers,

Julie

Sheila Wortham

@Kelly Garwood Could you please provide comments on how things are going using ThankView?

Kelly Garwood

@Sheila Wortham Things are going well with ThankView. We did have to come up with a way to handle the people who are “unsubscribing” to the communications.

Kelly Garwood

@Sharon Macrina Ross So sorry about missing this. I hope you are up and using ThankView but we currently use it for stewardship videos.

Sheila Wortham

@Kelly Garwood Did you start off with the trial or free version? What was the feedback from your donors?

Kelly Garwood

@Sheila Wortham The free version. The feedback has been positive except that we do need to handle the constituents that have opted out of receiving those communications.

Sheila Wortham

@Kelly Garwood Thank you so much for your feedback.