Connecting SKY to Qlik, experiencing a timeout on the Get of the refreshed token

Chris Zello
Chris Zello
Sixth Anniversary Kudos 2 Name Dropper Participant
in SKY Developer General Discussions

I'm wondering if anyone has been successful with connecting the API to QlikSense?

We are having an issue with the token refresh portion of the API calls. We were getting a timeout on the Get of the refreshed token. The connection seems to require this after 1 hour. Is there a way around this?

Comments

  • Chris Rodgers
    Chris Rodgers Blackbaud Employee
    Ninth Anniversary Kudos 2 Name Dropper Participant

    Hey Chris,

    I'm not too familiar with Qlik, but I may be able to help. I believe you're saying that you're receiving a timeout when you do the refresh token exchange (POST to the OAuth /token endpoint)? Can you tell how long how Qlik waits before canceling the request? Are you still experiencing this issue?

    As for whether you can avoid the 1-hour token request--the short answer is no. SKY API access tokens expire after 60 minutes. The refresh token exchange allows you to get a new access token without the need for user interaction.

    Read more about token expiration and refresh tokens here:

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