Managing Access for Users Across Multiple Business Units

Mark Jeffery

We currently have a handful of users who work across more than 1 college or department. To handle this we created a separate account for college 1 and a separate account for college 2 to ensure that access for each job is separated and that data, reports, queries etc. only return what should be visible for that particular role.

We are in the process of migrating our Active Directory instance to another, however policy will not allow us to create secondary accounts in the new AD and therefore complicates how we manage access within the CRM.

I wanted to check whether anyone else has had a similar experience with handling this type of access and if so how did you go about getting around it?