Computer Checks not sorted by payee name

Ferdie Alayon

NXT Treasury - Process Payments

When selecting invoices to pay, they are listed by vendor/payee name.

When we select all, checks are generated by payee name as shown in print settings.

Computer Check Print Settings

We confirm that first by generating a pre-payment report.

However, today's check run did not sort by payee name. It was all over the place and couldn't find a logical explanation. Sort order was random, neither by check amount, invoice number, vendor name nor vendor ID. Two users in our organization run the same report with the same results.

I cleared my browser data, closed and reopened my browser, but it didn't make any difference.

Has anyone noticed this today?

Thank you.

Sharelle Buyer

We've been having this issue for a few check runs. Our AP person opened a case, but very little has been resolved. Our checks were printing in alphabetical order, but only inside the batch. So if you look at the batches that you entered, the checks would be in alphabetical order according to each batch. When she would run the preview, it would tell her there were XXX number of checks to be run. She'd put that many checks in then be X number short on checks because they weren't combining checks to the same vendor on one check. If she entered Dell invoices in 3 different batches, then Dell would get 3 checks for them. They have fixed the one check for each vendor issue, but it is still printing alphabetical by batch instead of just alphabetical. Creates more work for me when signing checks and more work for our person that files the check stubs and back-up.