503 error in the pulling advanced list from BBK12 through School API

Jacob Dong
Jacob Dong
Third Anniversary Kudos 1 Name Dropper Facilitator 1
in Education Management APIs

Hi guys,

I scheduled my script to run every morning 2:00AM pulling advanced list from BBK12 through School API.

This morning we got a 503 error from the response of the API request.

I did get this exception when I test the script in the day time. I thought it was caused by the overload of the server. But when it happened in the midnight, I can't explain this myself. I'm concerning if it is a bug in my script.

Do you have any ideas about it?

Appreciate it !

Exception:503503

503 <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN""http://www.w3.org/TR/html4/strict.dtd">
<HTML><HEAD><TITLE>Service Unavailable</TITLE>
<META HTTP-EQUIV="Content-Type" Content="text/html; charset=us-ascii"></HEAD>
<BODY><h2>Service Unavailable</h2>
<hr><p>HTTP Error 503. The service is unavailable.</p>
</BODY></HTML>
request https://api.sky.blackbaud.com/school/v1/lists/advanced/123802?page=10 failed

Comments

  • Jeremiah Ellington
    Jeremiah Ellington
    Fourth Anniversary Facilitator 1

    Hi Jacob,

    I'm Not a Bbaud employee,

    I recently had a problem pulling Advanced lists that included the Custom Field “Flattened” attribute. I found my problem was and Advanced list that used the Flattened custom field was broken.

    Does your Adv. List run correctly when ‘previewed’ from the GUI? But errors when pulled from the API endpoint?

    Jeremiah Ellington

    Holy Names University

    Systems & Applications

  • Jacob Dong
    Jacob Dong
    Third Anniversary Kudos 1 Name Dropper Facilitator 1

    Hi Jeremiah,

    Thank you for your reply.

    I have no issue on running the report via GUI. And I'm pulling multiple advanced lists, the error just occurs randomly during the process. When I re-run the script from the beginning once again, it works somehow. That is what makes me confusing.

    Thanks,

    Jacob

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