Database Manager - Downtown Streets Team

Kama Fletcher

Downtown Streets Team (DST) is looking for a Database Manager to work in our Development Department. DST works with unhoused individuals to rebuild their lives, restore their dignity, and end homelessness. Joining DST is an opportunity to help a vulnerable population and work toward creating stronger communities. DST has been serving unhoused neighbors since 2015. Our growing nonprofit operates in 16 California communities.

The Nonprofit Times calls Downtown Streets Team one of the best nonprofits to work for. Our innovative model of social action was recognized as one of five Evidence-Based Practices in California in 2018. We offer meaningful work alongside compassionate and talented colleagues as well as competitive benefits & salaries. We encourage collaboration, creativity, and continuous learning.

Joining Downtown Streets Team is the opportunity to help a vulnerable population and work towards creating a better, stronger communities. DST is dynamic, growing, encourages collaboration, creativity, and continuous learning. Come take on meaningful work alongside compassionate and talented colleagues!

What we do….
Downtown Streets Team builds Teams that restore dignity, inspire hope, and provide a pathway to recover from homelessness. We remove the barriers that stand in an individual’s way to exit homelessness and welcome them into a community built on the celebration of success.

What you’ll do…
The Database Manager will provide principal oversight and management of the Blackbaud Constituent Relationship Management (CRM) database system. This position will take a strategic view on donor and fundraising reporting, CRM systems, data process, and standard operating procedures for the Development Department. This role is responsible for database management and administration, donor records, data entry, data quality and integrity, data analysis, training and other donor relations functions that guide the Development team in maximizing fundraising effectiveness. The role is also responsible for reporting and analysis especially in the areas of revenue streams, donor behavior, prospecting, retention and stewardship as well as comprehensive management of reconciliation with Finance and regular reports.

REQUIRED EDUCATION, SKILL AND EXPERIENCE:
Minimum:
-At least 3 years of database administrator experience in a nonprofit setting.
Note: Experience refers to paid and unpaid experience including volunteer work (e.g., professional, philanthropic, religions, spiritual, community, student, social).
-Experience with data migration from one CRM system to another.

Required Skills, Abilities & Certifications/Licenses:
-Strong problem-solving skills.
-Excellent organizational skills.
-Accurate data entry skills.
-Proficient in Microsoft applications.
-Ability to manage multiple projects with attention to detail, ability to handle interruptions, maintain focus on tasks and produce accurate work.
-Commit to and understand the mission. This includes active participation in sharing the mission, vision and values of the organization, internally and externally, creating a culture of active philanthropy for and through all staff.
-Ability to communicate effectively.
-Positive attitude and passion for helping others.
-Ability to establish and maintain effective working relationships with diverse stakeholders.
-Ability to work independently and as part of a team.
-Problem-solving, research, analytical, organizational, and verbal/written communication skills.
-Highly proficient in MS Office (Word, Excel, PowerPoint).
-Detail-oriented with ability to manage multiple tasks on tight timelines.

Preferred Skills, Abilities & Certifications/Licenses:
-Knowledge of and experience using Raiser’s Edge NXT.

We thrive as an organization when unique identities, experiences & perspectives are represented; our culture is inclusive through a commitment to equitably offer everyone what they need to succeed; our practices inside the company reflect differences that are celebrated and everyone is valued and respected, with the ability to reach their full potential.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Conditions for Employment

• High school diploma/GED
• Valid CA Driver License, reliable vehicle with current insurance, and the ability to travel regularly throughout the local area
• Physical requirements: Sitting, standing, or walking for long periods of time and pushing, pulling and/or lifting up to 25 lbs

Downtown Streets Team does have a vaccination policy that requires employees to prove that they have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated.

Benefits

• Competitive nonprofit compensation
• Annual company Cost of Living Increases
• Fully paid medical, dental, vision and life insurance coverage for employees, with FSA and HSA health plans available
• 401k with up to 6% company match, after one year
• 15 days off PTO, increasing with tenure
• Over 10 paid holidays annually
• Paid company closure for 5 days during summer
• Paid company closure between Christmas and New Year
• Day off on your birthday
• One month paid sabbatical after 5 years, not charging PTO
• Internal growth opportunities
• Access to Professional Development resources and reimbursement
• Employee Assistance Program (EAP)