getUserIdentityToken() not resolving

Kevin Li

Hello,

I am trying to use Single Sign-On with my Sky addin, but when I call client.getUserIdentityToken() I cannot get the Promise to resolve.

My code is as follows:

var client = new window.BBSkyAddinClient.AddinClient({…}) <-- This all works
client.getUserIdentityToken( ).then((token) => {
‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ var userIdentityToken = token;
‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ console.log(token)
})

It never reaches the inside of .then( ). When I log the client itself, I see that the client object populates authTokenRequests and changes lastAuthTokenRequestId to 1, but I cannot get the token itself.

Any ideas why?

Thanks,
Kevin

Michael Tims

Hi @Kevin Li - does this happen for a particular extension point, or do you see the problem with any type of add-in (extension point)? Are there any additional errors in the browser console that seem related to the AddinClient?

Kevin Li

Hi @Michael Tims - I have tested with the extension points “Development Office Home Action (Preview)”, “Constituent Page Action (Preview)”, and “Page (Preview)” (since the first 2 Addin navigate to the Page addin). They all behave the same.

I am not receiving any other errors in my console related to the AddInClient.

Here is an image of my AddInClient if it helps.

Another thing to note is that I have client.navigate( ) working for the buttonClick, so the client itself is working.

Kevin Li

@Michael Tims
Here are my console logs:

Michael Tims

@Kevin Li - thank you for the information! I have logged a bug with our team within Blackbaud to fix the problem. These extension points appear to not be properly wired up to handle the identity token request. I will keep you posted on the progress - no need to file a bug with Support, I plan to work on a fix this week. Thanks!

Michael Tims

Hi @Kevin Li - after a bit more troubleshooting, it does actually look like the extension points are generally working for the fetching of identity token.

A couple other questions and things to try:

• Are you using the latest version of the sky-addin-client package? https://www.npmjs.com/package/@blackbaud/sky-addin-client
  • Please update to v1.2.0 if not already on the latest.
• To rule out any timing-related issues, are you able to fetch the token if you make the call on the button click, so for example in the Development Office Home Action button click?
  

Kevin Li

@Michael Tims

• I have updated to v1.2.0, was previously using v1.1.5.
• I have figured out a few ways to make the call work:
  • Calling it in the callbacks init function
  • Calling it in buttonClick function
  • Calling it in a setTimeout( ) with ≥1ms delay

Thanks for your help. On another note, after validating the token, will I be able to use this token to make SKY API calls?

Michael Tims

@Kevin Li

Calling it in the callbacks init function

Yes, that's right. My bad, I should've seen that. You need to wait until the init callback occurs before you can fetch the identity token. init indicates that the host page and add-in client have initialized their communication and the host page can now receive calls from the client.

On another note, after validating the token, will I be able to use this token to make SKY API calls?

No, the identity token is used to support SSO between a user in your system and a Blackbaud user. Here's the Add-in SSO documentation. And here is the documentation to connect your add-in to SKY API.

Kevin Li

@Michael Tims
Thank you for your help and information. I honestly should have seen this myself as well so I don't blame you. The documentation is a little misleading though as the example made me think that I wouldn't have to wait for the init callback to finish.