Receiving the following error: HTTP/1.1 403 Forbidden

HTTP/1.1 403 Forbidden

cache-control: no-cache
content-length: 219
content-type: application/json; charset=utf-8
expires: -1
pragma: no-cache

[{
"message": "The user does not have permission to perform this operation",
"error_name": "RequestNotFulfilled",
"error_code": 403,
"raw_message": "The user does not have permission to perform this operation",
"error_args": []

Comments

  • Alex Wong
    Alex Wong Community All-Star
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    @Michael Spraggins
    looks like this is your first post on Community, so welcome to Community.

    However, there isn't much we can help you with the information you provide. 403 error means a user is trying to do something that s/he is not allowed to perform, but you did not provide any info on who is trying to do what.

  • @Alex Wong
    Sorry for the missing information but, the user is mspraggins@carilionclinic.org

  • Alex Wong
    Alex Wong Community All-Star
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    @Michael Spraggins
    please expand on what you were trying to do and where do you see this error.

  • @Alex Wong
    I am trying to test/use the constituent GET API

  • Alex Wong
    Alex Wong Community All-Star
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    @Michael Spraggins
    How are you test/use the constituent GET API? using the “Try It” button in the Reference documentation? or Power Automate flow? or your own custom program/app?

    The error is saying you are Forbidden from performing the action, so you want to make sure (1) you have access in the RE NXT instance you are running the operation against (are you RE NXT admin? or user?) (2) does your developer application has Scope to issue the API

  • @Michael Spraggins
    Alex, thanks for getting back to me. Yes I am initially trying to get the “Try it” button to work. To my knowledge I have all the auth/access needed. Is there a way to confirm that auth/access?

  • Alex Wong
    Alex Wong Community All-Star
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    @Michael Spraggins
    In order to use the “Try it” feature within the API documentation directly, you need to connect this app.