Journal Entry Batch Creator - Error messages and can't submit

EVA CHAN
EVA CHAN
Name Dropper First Anniversary Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

Has anyone seen the following error messages? Debit & Credit columns are perfectly correct. Could someone help?

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Comments

  • Nikki Baldwin
    Nikki Baldwin Blackbaud Employee
    Tenth Anniversary Kudos 4 Name Dropper Participant

    @EVA CHAN, were you able to contact support about this error message so that you could move forward? Typically this would take a more 1:1 approach to review your errors in your file if they're not obvious from the error message.

  • EVA CHAN
    EVA CHAN
    Name Dropper First Anniversary Facilitator 1

    @Nikki Baldwin thanks for the suggestion. I was able to submit the same entry the next day, so I haven't contacted Support. Will do so if this happens again.

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