FENXT stopped automatically posting voided posted checks

We voided a few posted checks in February, and usually FENXT would post these automatically. However, when we did February bank reconciliation, our cash account was off by a large amount and we finally figured out it was because these voided checks were not posted by FENXT. We tried to post it in February thru GL module > Post Subledger > February 2025, but FENXT showed as “No Data to Post” somehow. After talking to Blackbaud agent, we were told we have to manually post these voided checks thru GL module > Post Subledger + filter “vendor”/ “invoice”, and set the date back to original posting date of these checks. This change or glitch in FENXT is ridiculously inconvenience for users since this is the basic function in AP module. Pls bring the automatic posting function back at your earliest convenience!!!!

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