Accounts Payable "improvements"

Heather Craig

As far as I can tell, the improvements made to issuing checks simply adds clicks, adds waiting time for checks to generate so I can print them, and then they took away the option to confirm that checks printed correctly before closing out the preview window for the checks. Surely I am not the only user with a printer that does not always behave the way it should? Trust Blackbaud to take what was a fairly straightforward process and make it more complicated and less responsive.

Robin Last

@Heather Craig
I noticed that just yesterday. We have a folder system set up in our main printer/copier. All documents go through this folder for each worker so we don't overlap jobs. I couldn't imaging printing without this as you have to load the checks. For EFT's I noticed we were missing the usual step to approve PLUS the notepad file with the banking information we send in to our bank to process the EFT's. I am looking for help with this.

Kerryn Schwarz

@Heather Craig
I noticed this yesterday too! And my checks printed completely out of order. Did this happen to anyone else?

Marie Estrella

@Heather Craig
I agree 100%! I do not like this new way, It didn't even ask if the checks printed ok, what if they hadn't? I hate that they make changes like this!