BBGM slowness/not opening up

Is anyone else experiencing BBGM slowness/not opening up at this time?

Comments

  • Yes, my BBGM will not open.
  • OK Shanna. Thanks......must be system-wide. Hopefully it resumes soon.
  • Yes. BBGM just kicked me out and I can't get back in. Earlier today, it stalled several times.


    Sheree
  • A couple of hours later and I'm still experiencing random error messages while trying to run reports. 
  • I haven't had it happen today, but it happens on a fairly regular basis.  I just close and try again hoping to get a different server.  No, I haven't reported it as I'm certain the response would be close out, clear cache, and try again and hopefully I'll hit a new/different server.  I don't get error messages when it doesn't open...just a white screen.
  • Same here, I'm not able to open Blackbaud and gives an error message.



     
  • Yeah, it's still happening right now.
  • Same here...can't get logged in...I submitted a case.  
  • same here - can't get in the system at all now


    I sent in a new case ticket.
  • Just checked the hosted system status page and as of 16:32 EST, there's an active issue alert that some customers are getting errors when logging in or using features.  Engineers are diagnosing the event and working to resolve the problem.
  • Thanks for the update. I can't get in either.
  • Same here, unable to access

     
  • Response to the case entry:  This is currently a widespread issue and our developers are currently investigating the root cause. As soon as I receive confirmation that it has been resolved I will update you via email. You can track the status of the issue at https://status.blackbaud.com/
  • We're having the same problem.  "An exception occurred while processing the page" with a white page.
  • Issue is resolved.  System
    working for us.

     

    Best,

    Jim

     

    James Shermer, Grants Administrator

    Broward County Cultural Division

    100 South Andrews Avenue, 6th Floor

    Fort Lauderdale, FL  33301-1829

    jshermer@broward.org

    954-357-7502 Desk, 954-357-5769 Fax

    www.broward.org/arts

     

     

     






    Under Florida law, most e-mail messages to or from Broward County
    employees or officials are public records, available to any person
    upon request, absent an exemption. Therefore, any e-mail message to
    or from the County, inclusive of e-mail addresses contained
    therein, may be subject to public disclosure.
  • Issue is resolved.  System working for us.
     
    Best,
    Jim
     
    James Shermer, Grants Administrator
    Broward County Cultural Division
    100 South Andrews Avenue, 6th Floor
    Fort Lauderdale, FL  33301-1829
    jshermer@broward.org
    954-357-7502 Desk, 954-357-5769 Fax
    www.broward.org/arts
     

     

  • Here in Alaska, issue is not resolved.








    Victoria Flint




    Grants Manager



    Mat-Su Health Foundation




    777 N. Crusey Street, Ste. A201




    Wasilla, AK 99654



    907-373-2816 direct



    907-841-9334 cell



    907-352-2865 fax




    vflint@healthymatsu.org




    www.healthymatsu.org




    Grant/Scholarship
    recipients- in order to access, complete, and/or upload requested
    documentation, please use your username and
    password to  
    . 








  • 5:10 PM here in California, and issue still not resolved.

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