Mail-O-Matic plug with NXT database view

Kathleen Howe
Kathleen Howe
Sixth Anniversary Participant Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions
Hi all, 


We recently upgraded to NXT and are currently using the database view to process vendor ACH payments. We have the Mail-O-Matic plug-in and are not able to successfully use this product solution. We are getting an error related to SMTP settings. We have posed the question to our Blackbaud implementation team and the awesome folks at O-matic, but still haven't received a solution. 


Does anyone have any suggestions on how to use this feature in the NXT data base view? 


Many thanks, 

Kathleen 

Comments

  • Tara Marchand
    Tara Marchand
    Fifth Anniversary Name Dropper Facilitator 1
    You don't need to use Mail-O-Matic.  On the vendor page is the area for EFT notifications.  As long as that is accurately populated with the correct EFT notification email address, you can process your EFT's and check off the box that automatically produces the EFT notifications.  
  • Kathleen Howe
    Kathleen Howe
    Sixth Anniversary Participant Facilitator 1
    Hi Tara, 


    Thanks so much for replying. Could you let me know where I find this setting on the vendor page? We are processing the payments in the database view, not the web view, just to be clear. 


    Thanks again for your help. It is greatly appreciated. ~ Kathleen

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